Your order will ship via either FedEx or UPS, and for smaller items they may ship via USPS. We ALWAYS provide a trackable shipping method for your item, so that you know when your item has shipped and can track it along the way.
For UPS tracking numbers, which typically start with "1Z" you can log onto UPS website, enter your tracking number -- and presto! UPS tells you where it is. You can call UPS too at 1-800-PICK-UPS (1-800-742-5877).
For FedEx tracking numbers, which usually start with "99" you can log onto FedEX website, enter your tracking number -- and presto! FedEx tells you where it is. You can call FedEx too at 1-800-463-3339.
Sometimes packages have to go by another delivery service. Usually this is due to the delivery location or the size, weight, and dimensions of the package. When we ship using another carrier, we still help you know where your order is by giving you a tracking number. If your package is really heavy or its dimensions are large, it will be sent by "truck freight" which means it is going to take longer for you to receive it than our estimated 4-14 days from order. Please note that we are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you won/ordered, or caused by any of the listed problems and any additional time required to fix them, or caused by the use of wrong, broken or defective parts(s) during and/or after installation.