SIXFN wants you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
For DVDs, Blu-ray discs, HD-DVDs, and Music you may return your purchase within 14 days from the shipping date for a full refund or exchange, as long as the item is in its original unopened packaging. You are responsible for return shipping expenses unless you receive a damaged or defective item. Please refer to the information below for exceptions and specific policies concerning some product categories.
Create a return request through eBay.
When making a return, place the item in the box in which it arrived and send it back to us via USPS Parcel Post. Don't forget to include a brief note stating the reason for the return.
If you receive a defective item, we will provide you with a return label which will be sent you via email. please enclose a brief note stating the nature of the defect, and we will refund it promptly upon return.
All returns MUST include your Order Number and Contact Information.
The refund to your original payment method will be made when your return is processed in our warehouse. Shipping & Handling is nonrefundable. All returns MUST include your Order Number and Contact.
All products above 13oz (0.37kg) receive free expedited shipping, which generally arrive in 2 days or at the most 3 days. we do this for free, all while not compromising properly packaging your purchase with quality material.
All of our products below 13oz receive standard shipping (2-6 days). However, an expedited option is offered for this low-weight category for $3.00.
We use United States Postal Service (USPS) for all of our shipping:
We use USPS Priority mail for our expedited option and for our standard shipping option, we use USPS First-Class.
Please be sure to verify the ship-to address.We are not liable for orders made with an incorrect address.
First, please carefully read the item description before you bid or buy to avoid any hassles.
After you buy or win an item, you'll be taken to the Review order page. (You can also click the Pay Now button, which you can find in the listing, the confirmation email you receive, or the Purchase history section of My eBay.)
Make sure that your shipping details, payment method, and order details are correct.
Please make sure you pay for your item as soon as possible. If you don't pay within 2 days, our system will automatically file an unpaid item case.
SIXFN makes every attempt to fill all orders placed, but some items might be delayed or backordered. If this is the case, you will receive notification via an Ebay message.
If SIXFN cannot confirm shipment of your requested item(s) within fourteen days of the order date, delay notice or backorder notification (whichever is greater), a cancellation for any unshipped item(s) will be processed automatically. You will receive notification of this cancellation via Ebay message.